Customer Service Contacts

Owala is operated by owalalifekc.

Last updated: September 18, 2026

The details below explain what customers can expect from our store.

Questions and answers

Business identity

owalalifekc operates the brand and online store at owalalifekc.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.

Contact details

Email: support@owalalifekc.shop
Phone: 919-539-1501
Business address: 3069 Nancy St, Hanover, Pennsylvania, 17331, United States

Returns and delivery questions

Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.

Business hours

Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.

Order support

Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.

How we respond

Contact support@owalalifekc.shop or 919-539-1501. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.